What our customers say...
At Readability, we pride ourselves on an outstanding level of customer service always. Our 'right first time' approach ensures that we provide the right products for your business, at the right time, every time. Should something go wrong however, we will always do our best to ensure that our customers business is not affected.
Our strong committment to service has always set Readability apart from the competition - this is evidenced by the established long term relationships we have with our customers.
Don't take our word for it however, here's a few of the results of our most recent customer service survey
The results of our latest customer survey say that 96% of our customers were “very satisfied” with our product and service levels.
When asked the same 96% would recommend Readability as a thermal transfer consumable supplier.
“A new labelling project delivered on time - as promised”
Procurement Manager - major food factory.
“I saved over 30% across the range of consumables following a site survey over all 3 manufacturing divisions”
Operations Manager - UK oils & chemicals.
“£150,000 ribbon & label contract managed efficiently over a 2 year period with a 100% vendor rating score”
Branded & own label teas
“Consistent high quality labels and ribbons helped us reduce down time on our print & apply lines, highly recommended”
Head Brewer - major UK brewery
